FAQ'S

FREQUENTLY ASKED QUESTIONS

What is the lead time for delivery?

For deliveries within Metro Manila, kindly expect your package within 3 to 4 business days.For provincial orders in the Philippines, kindly expect your package within 5 to 7 business days.

Do you accept same day delivery?

We accept requests for same day delivery from Monday to Friday 3pm to 6PM, cut off orders is 1pm. booking will be initiated by the customer either through Grab, Lalamove or other couriers.

For same day delivery updates, you may reach us at kokostudio.ph@gmail.com or send a message to +639173850363

Do you offer free shipping?

Yes, any purchase totaling P3,000 or more, excluding same-day delivery, will not be eligible for free shipping. Customers are responsible for any delivery fees incurred when using a third-party courier service.

Do you ship internationally?

We currently do not offer international shipping, but we are actively exploring options to provide this service in the future.

Shipping Rates

170php- Within Metro Manila

220php -Outside the Metro

How to track order?

After placing an order, you will promptly receive a confirmation email. Once we has processed and prepared your order for shipment, you will receive a second email containing your shipping information.