MY PURCHASES
Here are the details of the purchase process on our website
- To make an online purchase at KOKO, you need to register shopping information first. (details optional for people who wants to subscribe)
- You have to add the items to your basket, choose where you want to receive them and complete the payment. You have the option to save your payment details so you can make future purchases more quickly.
- The shipping and billing address of your order must be in the same market/region.
- Once you have made your purchase, we will send you a confirmation email with all the order information.
- You can track your order on your account
FREQUENTLY ASKED QUESTIONS
Why haven't I received my confirmation email?
- If your email address is not correct, it is possible that our messages might end up in your spam folder. In this scenario, please feel free to contact us for assistance.